- HOW CAN I ORDER MY ORDER?
Choose the product you want from the categories MEN’S or OFFERS. Then select the color you want and click “In Cart” and your cart will appear on the left. By clicking on “CASH” you are transferred to the Order Completion page where you fill in the Delivery, Payment and Shipping details. Then you accept the Terms and Conditions and Confirm your Order.
2. HOW MUCH DO I PAY FOR THE TRANSPORTATION COSTS AND THE COD COD service?
Cash on delivery cost is free
3. HOW CAN I PAY?
Optikafloros.gr provides 2 different payment methods.
a) By COD: You pay at the time of delivery
b) by Credit or Debit: Transfer to your Bank environment.
4. IN HOW MANY DAYS WILL I RECEIVE MY ORDER?
The order arrives to you in 1 to 3 working days from the day of your order, depending on the place of delivery. The courier company that will deliver it to you is ELTA Courier.
5. I TRIED IT AND IT DOESN’T MAKE ME, CAN I CHANGE IT?
Optikafloros.gr give you the first change as a GIFT! All you have to do is call 241 025 0451 directly and the responsible change department will arrange your change immediately! The change will take place in your space HAND-HAND.
6. HOW CAN I BE INFORMED ABOUT THE PROGRESS OF MY ORDER?
Initially, once you place your order, you will be sent a confirmation message with all the details of your order. As soon as she leaves our facilities, you will immediately receive an informational message that your order has been sent and you will receive your shipment number.
7. DO I NEED FURTHER CLARIFICATIONS, WHERE CAN I ADDRESS?
We are here for you! For any information you need about our products, the services we offer, your orders, your changes or any other question, our call center has the answer. Just call us at 241 025 0451 for immediate service (Mon-Wed-Fri 9: 00-14: 00 & 17: 00-21: 00 Tue-Fri-Fri 9: 00-14: 00) or contact us via message at info @ optikafloros.gr
8. ARE MY TRANSACTIONS SAFE?
Optikafloros.gr has one of the most secure and certified encryption systems where your electronic transactions and your personal data are secured.
9. HOW WILL I UNDERSTAND THAT MY ORDER WAS COMPLETED?
As soon as you click on the ORDER CONFIRMATION on the Order Completion page, it will show you the order completion mark. Then in the next seconds you will receive with your message the confirmation of the order with all the data and the products you ordered.